Effective Date: January 1, 2026

1. Who We Are

ISO Life Coaching Services provides life coaching, personal development guidance, and related educational services. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, participate in our programs, or communicate with us.

2. Information We Collect

We may collect the following information:

Contact information: Name, email address, phone number, and mailing address.

Coaching information: Personal goals, interests, and information you voluntarily share during coaching sessions or consultations.

Account and transaction information: Enrollment details, service preferences, and payment-related records.

Technical information: IP address, browser type, device information, cookies, and website usage data.

Communication preferences: Email and SMS consent preferences and communication history.

3. How We Collect Information

We collect information when you complete website forms, schedule consultations, enroll in coaching programs, subscribe to communications, participate in coaching sessions, or browse our website through cookies and similar technologies.

4. How We Use Your Information

We may use your information to:

Provide and personalize coaching and educational services.

Respond to inquiries and manage appointments.

Process registrations and service requests.

Send appointment reminders, service updates, and customer support communications.

Send promotional emails or text messages when you have provided the required consent.

Improve our website and services.

Maintain security and comply with applicable laws.

5. SMS and Text Messaging Privacy

If you provide your phone number and consent to receive SMS messages, ISO Life Coaching Services may send transactional messages, such as appointment reminders and service updates, and promotional messages if you separately consent to receive them.

Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out at any time.

Reply HELP for assistance or contact us using the information provided on our website.

SMS consent and phone numbers collected for SMS messaging will not be shared with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers that help us deliver messaging, subject to appropriate restrictions.

Providing SMS consent is not a condition of purchasing any goods or services.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember preferences, understand website traffic, and improve functionality. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

7. How We Share Information

We do not sell, rent, or trade your personal information.

We may share information with service providers supporting our operations, such as website hosting, scheduling, payment processing, and communication platforms. We may also disclose information when required by law or when necessary to protect our rights, security, or the safety of others.

We do not share SMS opt-in data or consent with third parties or affiliates for their own marketing purposes.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage is completely secure.

9. Data Retention

We retain personal information only as long as reasonably necessary to provide our services, maintain business records, honor communication preferences, resolve disputes, and comply with legal obligations.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information, restrict certain processing, or request a copy of your data.

You may also withdraw consent for communications. To submit a request, contact us using the information below. We may need to verify your identity before processing your request.

11. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without legally required authorization.

12. Third-Party Websites

Our website may link to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:

ISO Life Coaching Services

Phone: (301) 537-1189

Website: https://drkelleygurley.com/